Privacy Policy

At Billow, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with us through our website (billow.com).

1. Information We Collect

We may collect the following types of information when you use our website or communicate with us:

a. Personal Information

• Name, email address, mailing address, phone number
• Billing and shipping details
• Account credentials (if you register)
• Order history

b. Non-Personal Information

• IP address, browser type, and device information
• Website usage data via cookies and analytics tools

2. How We Use Your Information

We use your data to:

• Process and fulfill orders
• Communicate order updates and customer service responses
• Send promotional offers and newsletters (only with your consent)
• Improve our website and services
• Comply with legal requirements

3. Sharing Your Information

We never sell your information. We may share data with:

• Trusted third-party service providers (e.g., payment processors, shipping carriers)
• Legal authorities if required by law
  All third parties are required to safeguard your data and only use it for the services they provide on our behalf.

4. Your Privacy Rights

You have the right to:

• Access and update your personal information
• Request data deletion (subject to legal and transactional obligations)
• Opt out of marketing communications at any time by clicking “unsubscribe” or contacting us directly

To exercise your rights, email: info@billow.com

5. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You can control cookie settings via your browser. Disabling cookies may affect some website functionality.

6. Data Security

We implement physical, electronic, and administrative safeguards to protect your information. Despite our efforts, no method of data transmission is 100% secure.

7. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect data from children. If we discover such data has been collected, we will delete it promptly.

8. Third-Party Links

Our site may contain links to external websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.

9. Changes to This Policy

We may update this policy occasionally to reflect changes in our practices or legal requirements. The revised version will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Billow
Email: info@billow.com

Phone: 1 (732) 828-2111

Thank you for trusting Billow with your information.