Shipping Policy

At Billow, we’re committed to delivering your orders seamlessly and reliably. Below is our shipping policy for all orders placed through our website (billow.com).

Shipping Fees & Regions

Shipping fees are included in all orders within the contiguous United States. We also offer complimentary delivery services on qualifying orders within a specified local radius.
For orders shipped within applicable states, any required state sales tax will be applied.

Shipping Timeframes

Most smaller items will ship within 2-3 business days.
Please allow 2-5 business days for the actual transit once the order has shipped, depending on your location.

Orders Outside Standard Delivery Area

For shipments to Alaska and Hawaii, an additional shipping fee may apply. Upon receipt of your order we will contact you with the additional cost (typically around 10%-15% more than your original total).
For Canadian orders, shipping costs typically range between 10%-25% of your order total depending on your location. We will follow up via email after your order is placed with the additional shipping cost.

International Shipments

We can assist with international shipping quotes upon request.

After placing your order, we’ll deduct what would normally be our domestic shipping cost and charge you only the difference to offset actual shipping costs.
Please be aware that each country may levy additional fees, tariffs, or taxes on imported goods. These charges vary by country and are not included in our postage calculation — they are the responsibility of the recipient.
If applicable, the recipient must handle customs and tariff duties on imported goods.

Additional Details

Upon shipment of your order, you will receive automated tracking information.
It is the responsibility of the purchaser (addressee) to pay any import duties or tariffs if the goods are being shipped internationally.

Questions?

If you have any questions about your order, shipping timeframe, or destination cost, please send us a message and our team will assist you.

Phone: 1 (732) 828-2111

Thank you for choosing Billow. We appreciate your business!